Terms & Conditions

Effective date: March 24, 2026

These Terms & Conditions (“Terms”) govern your access to and use of TimeDrop, including all web pages, account features, API endpoints, generated outputs, and associated support interactions made available at https://timedrop.work. By accessing or using the service in any capacity, you agree to be legally bound by these Terms.

If you do not agree with these Terms in full, you must discontinue use of the service. Continued use following publication of revised Terms constitutes acceptance of those revisions, subject to any mandatory rights that cannot be waived under applicable law.

1. Service Description

TimeDrop is a software-as-a-service platform offering time tracking, client and project organization, and invoice workflow functionality through a freemium access model. A free tier is available, and paid Pro plans may be offered on recurring billing terms and pricing displayed at checkout.

The service is provided on a commercially reasonable basis and may evolve over time, including feature additions, removals, redesigns, technical limitations, compatibility changes, and temporary service interruptions.

2. Eligibility and Accounts

• You are responsible for maintaining confidentiality of your credentials and account access mechanisms.
• You are responsible for all activity occurring under your account, whether authorized by you or not.
• You agree to provide accurate registration information and keep account information current.
• We may suspend or restrict access when necessary to protect service security, legal compliance, or platform stability.

3. Billing, Paid Plans, and Refund Policy

Paid subscriptions and plan charges are processed through Freemius, and your paid access is subject to the billing terms displayed at the point of purchase, including renewal cycle, taxes, payment method authorization, and applicable currency handling.

For the $4.99/month Pro plan (or $29/year annual plan), you may cancel at any time; cancellation disables future renewals and paid access remains active through the current paid billing period. No prorated or partial-period refunds are issued for unused time or cancellation before cycle end.

If annual billing is available and selected, cancellation prevents renewal at the next annual cycle. Amounts already paid for the active term are non-refundable except where required by non-waivable law.

4. Acceptable Use and Restrictions

You agree not to misuse, overload, disrupt, or interfere with TimeDrop. Prohibited conduct includes unauthorized access attempts, credential abuse, malicious automation, service degradation attempts, bulk extraction intended to impair platform operation, reverse engineering, and use in violation of applicable law.

5. Account Suspension and Termination

We reserve the right, at our discretion and as permitted by law, to suspend, restrict, ban, or delete accounts that violate these Terms, attempt to reverse-engineer the codebase or platform behavior, abuse support channels, or otherwise create material risk to service reliability, security posture, legal compliance, or other users.

6. User Data and Content Responsibility

You retain rights in the information you submit. You are solely responsible for the legality, completeness, and correctness of all account and workspace content, including client information, hourly rates, session entries, tax assumptions, invoice data, and delivery decisions made using generated outputs.

7. Limitation of Liability

TimeDrop is provided on an “as-is” and “as-available” basis without warranties of any kind, express or implied, to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, TimeDrop and its owner are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, loss of revenue, loss of data, business interruption, loss of goodwill, or procurement of substitute services.

Without limiting the foregoing, we are not legally responsible for losses resulting from tax miscalculations, lost or missing tracked time, data entry mistakes, or typographical, formatting, or numerical errors in generated PDF invoices that may result in financial harm, payment disputes, compliance issues, or delayed collections.

8. Professional and Legal Disclaimer

TimeDrop is a productivity and document-generation tool and does not constitute legal advice, tax advice, accounting advice, audit guidance, or regulatory certification. You must independently review and verify all invoices, totals, tax values, and jurisdictional obligations before relying on or distributing generated records.

9. Third-Party Dependencies

The service may rely on third-party providers and infrastructure, including MongoDB, Cloudflare R2, optional Google OAuth functionality, and Freemius payment processing. We are not responsible for downtime, data processing delays, policy changes, outages, or disruptions attributable to third-party systems outside our direct control.

10. Service Changes and Updates to Terms

We may modify, suspend, or discontinue any service component, feature set, or pricing structure at any time, with or without advance notice where permitted by law. We may also revise these Terms to reflect operational, legal, or product changes.

Your continued use after revised Terms become effective constitutes acceptance of the revised Terms, unless applicable law requires a different mechanism.

11. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which the service operator is established, without prejudice to mandatory consumer protections and non-waivable statutory rights that may apply based on your place of residence.

12. Contact

Questions relating to these Terms may be submitted through the support/help channel made available on the website.